On-Site Tech Support and Website Help, At Your Door

Some things are easier to fix in person. When you need hands-on help with your website, email, accounts or devices, a Nova Luna team member comes to your home or office in the Greenville area and sorts it out with you.

Schedule A Call See What We Help With

What a visit looks like

  • We come to your home or business
  • We fix the problem with you there
  • We show you how to handle it next time
  • We leave written notes and logins in one place

Hands-On Help for Your Website, Email and Devices

No call centers and no screen-sharing headaches. Just a real person who knows your setup, sitting next to you.

01

Website Training

Learn to update your own pages, photos, blog posts and products, with a walkthrough built around the site we made for you.

02

Business Email Setup

Get your domain email working on your computer and phone, with signatures, shared inboxes and forwarding set up properly.

03

Domains and Accounts

We untangle domain, hosting, Google and social logins, recover lost access, and record everything so nothing gets lost again.

04

Computer and Phone Setup

New laptop, phone or tablet? We set it up, move your files and accounts across, and make sure everything is backed up.

05

Troubleshooting

Site down, email not sending, Wi-Fi dropping, printer not connecting. We track down the cause and fix it on the spot.

06

Google and Online Tools

Set up and learn the tools your business runs on, from Google Workspace and calendars to booking, payments and reviews.

How It Works

Booking a visit takes a few minutes.

Tell Us What's Going On

Book a quick call and describe the problem. If we can solve it remotely, we will, and save you the wait.

We Schedule a Visit

We pick a time that suits you and come to your home or office with everything we need.

Fixed, and You Know How

We solve it with you, explain what we did, and leave clear notes so you're not stuck next time.

Serving the Greenville Area

Based in Simpsonville, SC, we travel to homes and businesses across the Upstate. Not sure if you're in range? Ask us when you book.

  • Simpsonville
  • Greenville
  • Mauldin
  • Fountain Inn
  • Greer
  • Five Forks
  • Taylors
  • Easley

Frequently Asked Questions

Do I need to be a Nova Luna website client to book a visit?

No. Existing clients get help with the site we built for them, but we're also happy to help local homes and businesses with email, accounts, devices and general tech problems.

Where do you travel to?

We're based in Simpsonville and cover Greenville and the surrounding Upstate communities. If you're a little further out, get in touch and we'll let you know.

Can you help remotely instead?

Yes. Plenty of problems can be fixed over a call or screen share. We'll suggest whichever option gets you sorted fastest.

What should I have ready before you arrive?

The devices involved, any logins you have access to, and a short list of what's been going wrong. If you've lost a password, don't worry. Recovering access is part of what we do.

Need a Hand? We'll Come to You.

Tell us what's going on and we'll set up a time to help, in person or remotely.

Schedule A Call

Nova Luna

Crafting new beginnings for your digital presence with expert web design, branding, and marketing.

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